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Bug #2896

open

View Details -When reopening a matter that was previously closed, the reopening action should be recorded in the timeline, but it is not currently being recorded.

Added by Neela Chinnappa about 1 year ago. Updated 9 days ago.

Status:
New
Priority:
Normal
Assignee:
muskan mathur
Start date:
01/08/2024
Due date:
% Done:

100%

Estimated time:
(Total: 0.00 h)

Description

Steps :
  1. click on Matter
  2. click on legal or general tab
  3. click on view
  4. select any matter that is currently in a closed status.
  5. Again click on actions
  6. click on Re-open matter
  7. click on ok button
  8. click on view matter
  9. Select the same matter
  10. Click on view details under action

In timeline, reopening date is not captured. But it should be recorded.

Files

Download all files
bandicam 2024-06-10 13-06-45-970.mp4 (3.08 MB) bandicam 2024-06-10 13-06-45-970.mp4 Neela Chinnappa, 06/10/2024 07:42 AM
clipboard-202508281848-tw0gj.png (70.9 KB) clipboard-202508281848-tw0gj.png akhila bs, 08/28/2025 01:18 PM
clipboard-202508281849-dvdrb.png (40.2 KB) clipboard-202508281849-dvdrb.png akhila bs, 08/28/2025 01:19 PM

Subtasks 2 (0 open — 2 closed)

Matter - UI Issues - Bug #2032: View Matter [Legal/General] - View details [Timeline] : Once reopen the matter, the reopen time and date should appear on the view timelines, but they do not appear.Closed01/08/2024

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Bug #2099: View [ Legal / General] : View Details [Timeline] - If an event is added after reopening the matter, it should be recorded after the reopening date in the timeline. But it is added before the closed date.ClosedVengadeshwaran R01/10/2024

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 #1

Updated by Vengadeshwaran R about 1 year ago

  • Assignee set to Soundarya Vembaiyan
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 #2

Updated by muskan mathur about 1 year ago

  • Tracker changed from Bug to Feature
  • Assignee changed from Soundarya Vembaiyan to akhila bs
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 #3

Updated by Vengadeshwaran R 2 months ago

  • Tracker changed from Feature to Bug
  • Assignee changed from akhila bs to muskan mathur
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 #4

Updated by Boomibalagan Ravichandran about 1 month ago

  • Status changed from New to Resolved
  • Assignee changed from muskan mathur to Neela Chinnappa
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 #5

Updated by Neela Chinnappa about 1 month ago

  • Status changed from Resolved to New
  • Assignee changed from Neela Chinnappa to Dhineshkumar Muthukumaran

Mentioned issue is fixed. However, when navigating to the timeline after viewing a different matter’s timeline, the previous timeline details are still being displayed -- Refresh Issue

https://drive.google.com/file/d/1Eh9yS1d-uLZ3Qs0WK1h41UzU_xXE_i4L/view?usp=drive_link

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 #6

Updated by Soundarya Vembaiyan 15 days ago

  • Status changed from New to Fixed - Pushed to Dev
  • Assignee changed from Dhineshkumar Muthukumaran to Neela Chinnappa
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 #7

Updated by Soundarya Vembaiyan 12 days ago

  • Status changed from Fixed - Pushed to Dev to Fixed - Pushed to Staging
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 #8

Updated by akhila bs 9 days ago

Closed matter are coming in Event creation which is causing the issue.
1. After closing the matter, Create calendar event for same matter --> revisit the same matter --> view details --> timeline --> event will be list above the close date

2. This is affecting the timesheet as well,
Grey color matter is a closed one, two events are created and one is editable

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