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Bug #2099

closed

Bug #2896: View Details -When reopening a matter that was previously closed, the reopening action should be recorded in the timeline, but it is not currently being recorded.

View [ Legal / General] : View Details [Timeline] - If an event is added after reopening the matter, it should be recorded after the reopening date in the timeline. But it is added before the closed date.

Added by Vengadeshwaran R over 1 year ago. Updated 9 days ago.

Status:
Closed
Priority:
Normal
Start date:
01/10/2024
Due date:
% Done:

0%

Estimated time:

Description

Steps :
  • click on Matter
  • click on legal or general tab
  • click on view
  • click on actions
  • click on closed matter
  • click on ok button
  • click on view matter list
  • Again click on actions
  • click on Re-open matter
  • click on ok button
  • click on view matter list
  • Go to Meeting modules
  • Click on create tab
  • Select the event type - legal or general
  • Select the matter name
  • select the subject type , Date and Time
  • Click on save button
  • Click on matter modules
  • Click on view matter
  • click on view details
    In the timeline, event entry should be added after reopening date in the timeline but it displayed before closed date.

Video link - https://drive.google.com/file/d/1obT-P3tWTi1pjjWNQp8OzCcKDtTDo2P4/view?usp=drive_link


Files

Timeline-01.webm (3.07 MB) Timeline-01.webm akhila bs, 08/01/2025 02:00 PM
Actions #1

Updated by Neela Chinnappa about 1 year ago

  • Subject changed from View [ Legal / General] : View Details [Timeline] - Add any event after reopening matter, that entry should be added after reopening date in the timeline. to View [ Legal / General] : View Details [Timeline] - If an event is added after reopening the matter, it should be recorded after the reopening date in the timeline. But it is added before the reopened date.
  • Description updated (diff)
Actions #2

Updated by Neela Chinnappa about 1 year ago

  • Subject changed from View [ Legal / General] : View Details [Timeline] - If an event is added after reopening the matter, it should be recorded after the reopening date in the timeline. But it is added before the reopened date. to View [ Legal / General] : View Details [Timeline] - If an event is added after reopening the matter, it should be recorded after the reopening date in the timeline. But it is added before the closed date.
Actions #3

Updated by Vengadeshwaran R about 1 year ago

  • Parent task set to #2896
Actions #4

Updated by Vengadeshwaran R about 1 year ago

  • Assignee set to Soundarya Vembaiyan
Actions #5

Updated by muskan mathur about 1 year ago

  • Tracker changed from Bug to Feature
  • Assignee changed from Soundarya Vembaiyan to akhila bs
Actions #6

Updated by Vengadeshwaran R 2 months ago

  • Tracker changed from Feature to Bug
  • Assignee changed from akhila bs to muskan mathur
Actions #7

Updated by Dhineshkumar Muthukumaran about 1 month ago

  • Status changed from New to Resolved
  • Assignee changed from muskan mathur to Vengadeshwaran R
Actions #8

Updated by akhila bs about 1 month ago

Reopen date is captured, But along with that, Previous timeline events will reappear after reopening the matter, Also event created after reopening the matter will appear before close date. Watch the video for reference,

Actions #9

Updated by Dhineshkumar Muthukumaran 13 days ago

  • Status changed from New to Fixed - Pushed to Dev
Actions #10

Updated by Dhineshkumar Muthukumaran 9 days ago

  • Status changed from Fixed - Pushed to Dev to Fixed - Pushed to Staging
  • Assignee changed from Dhineshkumar Muthukumaran to Vengadeshwaran R
Actions #11

Updated by Anantha kumar 9 days ago

  • Status changed from Fixed - Pushed to Staging to Closed
Actions

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