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Bug #4224

closed

Hospital side - Audit trails - when changing the status of the complaint, should update the audit records.

Added by Neela Chinnappa 29 days ago. Updated 24 days ago.

Status:
Closed
Priority:
Normal
Assignee:
Vengadeshwaran R
Start date:
03/06/2025
Due date:
% Done:

0%

Estimated time:

Description

1. Login the hospital app
2. Click on complaints
3. Select any active complaint
4. Change the status as resolved

When changing the status of the complaint, update the audits for AAM, SU, Department Heads in the following format.

Case -1 : If only the ward number is entered and notes are also added when changing the status

Audit should be Complaint Resolved: Complaint for Ward/Bed No. <ward/bed no.> marked as resolved by <Team Member Name>. Department: <Department Name>; Issues: <Issues selected>; Notes: <Resolution Notes>

Case - 2 : If ward no and name are entered and notes are also added when changing the status'

Audit should be Complaint Resolved: Complaint raised by Patient <Name> in Ward/Bed No. <ward/bed no.> marked as resolved by <Team Member Name>. Department: <Department Name>; Issues: <Issues selected>; Notes: <Resolution Notes>

Files

Download all files
clipboard-202503061311-jxbhd.png (134 KB) clipboard-202503061311-jxbhd.png Neela Chinnappa, 03/06/2025 07:41 AM
Screenshot 2025-03-10 at 3.38.44 PM.png (133 KB) Screenshot 2025-03-10 at 3.38.44 PM.png Vengadeshwaran R, 03/10/2025 10:09 AM
Screenshot 2025-03-10 at 3.36.27 PM.png (150 KB) Screenshot 2025-03-10 at 3.36.27 PM.png Vengadeshwaran R, 03/10/2025 10:09 AM
clipboard-202503111146-ofpsp.png (230 KB) clipboard-202503111146-ofpsp.png Vengadeshwaran R, 03/11/2025 06:16 AM
clipboard-202503111151-cpbhz.png (193 KB) clipboard-202503111151-cpbhz.png Vengadeshwaran R, 03/11/2025 06:21 AM
clipboard-202503111155-ncsrj.png (198 KB) clipboard-202503111155-ncsrj.png Vengadeshwaran R, 03/11/2025 06:25 AM
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