Bug #4227
closedResolved page - Resolved complaints are not displayed on the Resolved page when the resolution notes field is empty.
0%
Description
1. Login the hospital app
2. Click on Complaints module
3. Choose any complaint
4. Change the status as resolved [resolution notes are empty in the mark as resolved popup]
5. Click on yes
Resolved complaints are not displayed on the Resolved page if the Notes field is empty.
Notes field is optional, so resolved complaints should be listed on the Resolved page even if the field is empty.
https://drive.google.com/file/d/1q_wdZYUos4YddU5udi392CxFVwaYKlRW/view?usp=drive_link
Note: if notes field is given, resolved complaints are listed under resolved page.
Files
Updated by muskan mathur about 1 month ago
- Assignee changed from Soundarya Vembaiyan to Vengadeshwaran R
Updated by Neela Chinnappa about 1 month ago
- Status changed from Resolved to Closed
- Assignee changed from Vengadeshwaran R to Neela Chinnappa
Updated by Neela Chinnappa about 1 month ago
- File bandicam 2025-03-10 15-40-49-742.mp4 bandicam 2025-03-10 15-40-49-742.mp4 added
- Status changed from Closed to New
- Assignee changed from Neela Chinnappa to Soundarya Vembaiyan
Main issue is fixed
When adding notes, the full text entered in the notes field should appear. Currently, only the first letter is being captured.
Updated by Soundarya Vembaiyan about 1 month ago
- Status changed from New to Resolved
- Assignee changed from Soundarya Vembaiyan to Neela Chinnappa
Updated by Neela Chinnappa about 1 month ago
- File bandicam 2025-03-11 14-50-41-547.mp4 bandicam 2025-03-11 14-50-41-547.mp4 added
- Assignee changed from Neela Chinnappa to Soundarya Vembaiyan
If the resolution notes field is empty on the resolved page, "N/A" should be displayed, but it is not.
Updated by Neela Chinnappa about 1 month ago
- Status changed from Resolved to New
Updated by Soundarya Vembaiyan about 1 month ago
- Status changed from New to Resolved
- Assignee changed from Soundarya Vembaiyan to Neela Chinnappa
Updated by Vengadeshwaran R about 1 month ago
- Status changed from Resolved to New
- Assignee changed from Neela Chinnappa to Soundarya Vembaiyan
Steps:
1. Scan the QR code.[Patient side]
2. Select a department, choose the issues, add any additional details, fill out all required information, and save it.
3. Log in to the hospital app.
4. Go to the Complaints module.
5. Select the most recently added complaint.
6. Change the status to "Resolved" (Note: the resolution notes field will be empty in the "Mark as Resolved" popup).
7. Click "Yes."
8. Click on the "Resolved" tab.
9. If the resolution notes field is empty, adding any details will cause them to appear, but this should not happen.
Link - https://drive.google.com/file/d/1uR6nJw3HxO6TIWYlsFVewcH7M2Rv9Mp7/view?usp=drive_link
Updated by muskan mathur about 1 month ago
- Assignee changed from Soundarya Vembaiyan to Vengadeshwaran R
Updated by Vengadeshwaran R about 1 month ago
- Status changed from Resolved to Closed