Bug #2891
closed
When the user receives a call, the caller's name should appear in the call pop-up, but the receiver's name is currently being displayed instead.
Added by Neela Chinnappa 7 months ago.
Updated 4 months ago.
Description
1. Login to Video chat
2. Click on call (Client chat /Team chat)
3. On receiver side call popup appears
4. In that popup, receiver's name appears
When the user receives a call, the caller's name should appear in the call pop-up, but the receiver's name is currently being displayed instead.
Files
- Status changed from New to Resolved
- Assignee set to Neela Chinnappa
Issue is fixed. The fix is in. Server.js on the Chat API
- Status changed from Resolved to Closed
- Status changed from Closed to New
It's reoccurring issue.
Steps:
1. Login to Video chat
2. Click on call (Client chat /Team chat)
3. On receiver side call popup appears
4. In that popup, receiver's name appears
When the user receives a call, the caller's name should appear in the call pop-up, but the receiver's name is currently being displayed instead.
- Assignee changed from Neela Chinnappa to Sathish Kumar
The initial two members on the call will see each other's names correctly. However, when a third member joins the call,the caller's name should appear in the call pop-up, but the receiver's name is currently being displayed instead.
This issue applicable for both Client and Team chats.
Steps:
1. Login to Video chat with the credentials [gavowe3159@ekposta.com - Ganova].
2. Click on Team chat on the right side.
3. Click on () for Audio and Video chat.[Group Name]
4. Click on () for "Group Head" member [hafex85648@adstam.com - Group Head].
5. After joining the call, click on the participate button at the bottom.
6. On the right side, scroll down.
7. Go to Team chat.
8. Click on () for Audio and Video chat.
9. Click on () for "Xovelon" member [xovelan263@evimzo.com - Xovelon].
10. After logging in with the "Xovelon" account on video chat, the caller's name ("Ganova") should appear in the call pop-up, but the receiver's name is currently being displayed instead.
Credentials:
Ganova - gavowe3159@ekposta.com
Group Head - hafex85648@adstam.com
Xovelon - xovelan263@evimzo.com
- Status changed from New to Resolved
- Assignee changed from Sathish Kumar to Vengadeshwaran R
Issue is fixed in Server. API, Server.js
Steps:
- Login to Lauditor [Super user or Group Head or Team Member or AAM]
- On the Left side click on “Message” tab
- Click on “Video Call”
- Click on call (Client chat /Team chat)
- On receiver side call popup appears
- In that popup, "undefined" name appears
- When the user receives a call, the caller's name should appear in the call pop-up, but the “undefined” name is currently being displayed instead.
- After joined the call also it displayed “Undefined” name on both sides.
Note : Applicable for Lauditor and DG Counsel Staging
- Status changed from Resolved to New
- Assignee changed from Vengadeshwaran R to Sathish Kumar
- Status changed from New to Resolved
- Assignee changed from Sathish Kumar to Vengadeshwaran R
- Status changed from Resolved to Closed
Also available in: Atom
PDF
