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Bug #3324

closed

Message (Client / Team chat) - Video Chat : The menu buttons below disappear after clicking the 'Participate' button, making it impossible to end the call.

Added by Vengadeshwaran R about 2 months ago. Updated about 2 months ago.

Status:
Closed
Priority:
Immediate
Start date:
09/18/2024
Due date:
% Done:

0%

Estimated time:

Description

Steps:

1. Login to Lauditor as either a Super User, Group Head, Team Member, or AAM.
2. On the left side, click the "Message" tab.
3. Select "Video Call."
4. Choose a call (Client Chat/Team Chat).
5. After joining the call, the menu options below disappear upon clicking the "Participate" button and unable to end or add participate to the call. [Both side]

- Unable to end the call.
- Unable to add participants.
- Unable to use the mute or unmute button.
- Unable to turn the video on or off.
- Unable to use the message button.
- Unable to start or stop screen recording.

Note : Applicable for Lauditor and DG Counsel Staging

Link - https://drive.google.com/file/d/1EIGccJSq0LPuOlJpDKLBa0_EJ4huhf18/view?usp=drive_link

Actions #1

Updated by akhila bs about 2 months ago

  • Assignee set to Sathish Kumar
Actions #2

Updated by akhila bs about 2 months ago

  • Priority changed from Normal to Immediate
Actions #3

Updated by Vengadeshwaran R about 2 months ago

  • Description updated (diff)
  • Priority changed from Immediate to Normal
Actions #4

Updated by Vengadeshwaran R about 2 months ago

  • Priority changed from Normal to Immediate
Actions #6

Updated by Sathish Kumar about 2 months ago

  • Assignee changed from Sathish Kumar to muskan mathur
Actions #7

Updated by Soundarya Vembaiyan about 2 months ago

  • Status changed from New to Resolved
  • Assignee changed from muskan mathur to Vengadeshwaran R
Actions #8

Updated by Vengadeshwaran R about 2 months ago

  • Status changed from Resolved to Closed
Actions

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