Bug #3324
closedMessage (Client / Team chat) - Video Chat : The menu buttons below disappear after clicking the 'Participate' button, making it impossible to end the call.
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Description
Steps:
1. Login to Lauditor as either a Super User, Group Head, Team Member, or AAM.
2. On the left side, click the "Message" tab.
3. Select "Video Call."
4. Choose a call (Client Chat/Team Chat).
5. After joining the call, the menu options below disappear upon clicking the "Participate" button and unable to end or add participate to the call. [Both side]
- Unable to end the call.
- Unable to add participants.
- Unable to use the mute or unmute button.
- Unable to turn the video on or off.
- Unable to use the message button.
- Unable to start or stop screen recording.
Note : Applicable for Lauditor and DG Counsel Staging
Link - https://drive.google.com/file/d/1EIGccJSq0LPuOlJpDKLBa0_EJ4huhf18/view?usp=drive_link
Updated by akhila bs about 2 months ago
- Priority changed from Normal to Immediate
Updated by Vengadeshwaran R about 2 months ago
- Description updated (diff)
- Priority changed from Immediate to Normal
Updated by Vengadeshwaran R about 2 months ago
- Priority changed from Normal to Immediate
Updated by Sathish Kumar about 2 months ago
The issue is with respect to generated URL to AV Chat link
The following link is sent from the UI
the link will. cause issue because the system is expecting name query string with name of signed in user, that's causing the issue. The fix is needed win the Angular lauditor App
The working url is
Updated by Sathish Kumar about 2 months ago
- Assignee changed from Sathish Kumar to muskan mathur
Updated by Soundarya Vembaiyan about 2 months ago
- Status changed from New to Resolved
- Assignee changed from muskan mathur to Vengadeshwaran R
Updated by Vengadeshwaran R about 2 months ago
- Status changed from Resolved to Closed