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Bug #2891

closed

When the user receives a call, the caller's name should appear in the call pop-up, but the receiver's name is currently being displayed instead.

Added by Neela Chinnappa 5 months ago. Updated about 2 months ago.

Status:
Closed
Priority:
Normal
Start date:
06/07/2024
Due date:
% Done:

0%

Estimated time:

Description

1. Login to Video chat
2. Click on call (Client chat /Team chat)
3. On receiver side call popup appears
4. In that popup, receiver's name appears

When the user receives a call, the caller's name should appear in the call pop-up, but the receiver's name is currently being displayed instead.


Files

clipboard-202406071558-ay7tg.png (67.3 KB) clipboard-202406071558-ay7tg.png Neela Chinnappa, 06/07/2024 10:28 AM
bandicam 2024-06-29 10-54-13-993.mp4 (862 KB) bandicam 2024-06-29 10-54-13-993.mp4 Vengadeshwaran R, 06/29/2024 05:26 AM
Issue 2.png (81.8 KB) Issue 2.png Vengadeshwaran R, 09/18/2024 04:45 AM
Issue 1.png (2.21 MB) Issue 1.png Vengadeshwaran R, 09/18/2024 04:45 AM
Actions #1

Updated by Sathish Kumar 5 months ago

  • Status changed from New to Resolved
  • Assignee set to Neela Chinnappa

Issue is fixed. The fix is in. Server.js on the Chat API

Actions #2

Updated by Vengadeshwaran R 5 months ago

  • Status changed from Resolved to Closed
Actions #3

Updated by akhila bs 5 months ago

  • Status changed from Closed to New
Actions #4

Updated by Vengadeshwaran R 5 months ago

It's reoccurring issue.

Steps:

1. Login to Video chat
2. Click on call (Client chat /Team chat)
3. On receiver side call popup appears
4. In that popup, receiver's name appears

When the user receives a call, the caller's name should appear in the call pop-up, but the receiver's name is currently being displayed instead.

Actions #5

Updated by akhila bs 5 months ago

  • Assignee changed from Neela Chinnappa to Sathish Kumar
Actions #6

Updated by Vengadeshwaran R 5 months ago

The initial two members on the call will see each other's names correctly. However, when a third member joins the call,the caller's name should appear in the call pop-up, but the receiver's name is currently being displayed instead.

This issue applicable for both Client and Team chats.

Steps:

1. Login to Video chat with the credentials [ - Ganova].
2. Click on Team chat on the right side.
3. Click on () for Audio and Video chat.[Group Name]
4. Click on (
) for "Group Head" member [ - Group Head].
5. After joining the call, click on the participate button at the bottom.
6. On the right side, scroll down.
7. Go to Team chat.
8. Click on () for Audio and Video chat.
9. Click on (
) for "Xovelon" member [ - Xovelon].
10. After logging in with the "Xovelon" account on video chat, the caller's name ("Ganova") should appear in the call pop-up, but the receiver's name is currently being displayed instead.

Credentials:

Ganova -    
Group Head  -    
Xovelon   -    

Actions #7

Updated by Sathish Kumar 5 months ago

  • Status changed from New to Resolved
  • Assignee changed from Sathish Kumar to Vengadeshwaran R

Issue is fixed in Server. API, Server.js

Actions #8

Updated by Vengadeshwaran R about 2 months ago

Steps:

  • Login to Lauditor [Super user or Group Head or Team Member or AAM]
  • On the Left side click on “Message” tab
  • Click on “Video Call”
  • Click on call (Client chat /Team chat)
  • On receiver side call popup appears
  • In that popup, "undefined" name appears
  • When the user receives a call, the caller's name should appear in the call pop-up, but the “undefined” name is currently being displayed instead.
  • After joined the call also it displayed “Undefined” name on both sides.

Note : Applicable for Lauditor and DG Counsel Staging

Actions #9

Updated by akhila bs about 2 months ago

  • Status changed from Resolved to New
  • Assignee changed from Vengadeshwaran R to Sathish Kumar
Actions #10

Updated by Sathish Kumar about 2 months ago

The bug is most probably dependent on fix for Bug. #3324 http://bugs.digisecitus.com/issues/3324 assigning to Muskan

Actions #11

Updated by Sathish Kumar about 2 months ago

  • Status changed from New to Resolved
  • Assignee changed from Sathish Kumar to Vengadeshwaran R

The parent bug is fixed

Actions #12

Updated by Vengadeshwaran R about 2 months ago

  • Status changed from Resolved to Closed
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