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Bug #6319

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Connection (Shared with us): When trying to preview the encrypted documents in the connection shared by us, the preview keeps loading and the application crashes automatically.

Added by Anantha kumar 6 days ago. Updated 6 days ago.

Status:
New
Priority:
Normal
Assignee:
Start date:
11/18/2025
Due date:
% Done:

0%

Estimated time:

Description

Steps to Reproduce:

  • Log in with Vitagist.
  • Navigate to the Connection module.
  • Click on the Legal tab (or any other tab).
  • Select any one of the firms.
  • Click on Shared Documents.
  • Both Shared by Us and Shared with Us documents will be displayed.
  • Select any encrypted document and attempt to preview it.
  • The preview window keeps loading for a long time.
  • The document eventually opens but contains unreadable text.
  • Try previewing another encrypted document.
  • The page keeps loading and then the application closes automatically.
    Please refer the attachment.
    https://drive.google.com/file/d/1_VARE2ljgqPyqI7RyxmoMIgArBnoths6/view?usp=sharing
Actions #1

Updated by Anantha kumar 6 days ago

  • Subject changed from Connection (Shared with us): When trying to preview the encrypted documents in the shared connection, it keeps loading and the application crashes automatically to Connection (Shared with us): When trying to preview the encrypted documents in the connection shared by us, the preview keeps loading and the application crashes automatically.
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