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Bug #6319
openConnection (Shared with us): When trying to preview the encrypted documents in the connection shared by us, the preview keeps loading and the application crashes automatically.
Start date:
11/18/2025
Due date:
% Done:
0%
Estimated time:
Description
Steps to Reproduce:
- Log in with Vitagist.
- Navigate to the Connection module.
- Click on the Legal tab (or any other tab).
- Select any one of the firms.
- Click on Shared Documents.
- Both Shared by Us and Shared with Us documents will be displayed.
- Select any encrypted document and attempt to preview it.
- The preview window keeps loading for a long time.
- The document eventually opens but contains unreadable text.
- Try previewing another encrypted document.
- The page keeps loading and then the application closes automatically.
Please refer the attachment.
https://drive.google.com/file/d/1_VARE2ljgqPyqI7RyxmoMIgArBnoths6/view?usp=sharing
Updated by Anantha kumar 6 days ago
- Subject changed from Connection (Shared with us): When trying to preview the encrypted documents in the shared connection, it keeps loading and the application crashes automatically to Connection (Shared with us): When trying to preview the encrypted documents in the connection shared by us, the preview keeps loading and the application crashes automatically.
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