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Bug #6070

closed

AV chat - Client / Team chat - the call gets disconnected automatically after a few seconds of starting

Added by Neela Chinnappa 14 days ago. Updated 4 days ago.

Status:
Closed
Priority:
Normal
Assignee:
akhila bs
Start date:
10/21/2025
Due date:
% Done:

0%

Estimated time:

Description

Note: This issue is applicable for all clients and Teams

Steps to reproduce

Login the Lauditor with any user types
Click on Messages module
Click on Video button
Select any client [Individual / Entity / Corporate clients]
Make a call from Lauditor
Call gets connected

Issue Observed: Calls in AV Chat (both Client and Team chats) are being disconnected automatically within a few seconds of initiation, without any user interaction with the menu or controls. Users are unable to continue the call due to this unexpected disconnection.

Files

bandicam 2025-10-30 13-35-16-102.mp4 (501 KB) bandicam 2025-10-30 13-35-16-102.mp4 Vengadeshwaran R, 10/30/2025 08:06 AM
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