Project

General

Profile

Actions
Copy link

Bug #5466

open

Inquiry / View Document : The selected document should be fully viewable and readable in the document viewer but currently continuously displays the message "Loading document..."

Added by Vengadeshwaran R 12 days ago. Updated 6 days ago.

Status:
New
Priority:
Normal
Assignee:
muskan mathur
Start date:
08/26/2025
Due date:
% Done:

0%

Estimated time:

Description

Steps to Reproduce:

  • Log in to the Leads platform.
  • Click on the Inquiry module on the left panel.
  • Select any inquiry and click on Action.
  • Choose View Document.
  • Select any document and click View.

Expected Result:

The selected document should be fully viewable and readable in the document viewer.

Actual Result:

The document fails to load.
The viewer continuously displays the message "Loading document...", and the document is neither viewable nor readable.

Files

Download all files
bandicam 2025-08-26 12-52-01-524.mp4 (1.66 MB) bandicam 2025-08-26 12-52-01-524.mp4 Vengadeshwaran R, 08/26/2025 07:22 AM
after 20 sec.mp4 (1.52 MB) after 20 sec.mp4 Vengadeshwaran R, 08/29/2025 09:22 AM
bandicam 2025-09-01 09-47-46-085.mp4 (2.61 MB) bandicam 2025-09-01 09-47-46-085.mp4 Vengadeshwaran R, 09/01/2025 04:19 AM
Actions
Copy link

Also available in: Atom PDF