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Bug #5466

open

Inquiry / View Document : The selected document should be fully viewable and readable in the document viewer but currently continuously displays the message "Loading document..."

Added by Anonymous 10 months ago. Updated 10 months ago.

Status:
New
Priority:
Normal
Assignee:
muskan mathur
Start date:
08/26/2025
Due date:
% Done:

0%

Estimated time:

Description

Steps to Reproduce:

  • Log in to the Leads platform.
  • Click on the Inquiry module on the left panel.
  • Select any inquiry and click on Action.
  • Choose View Document.
  • Select any document and click View.

Expected Result:

The selected document should be fully viewable and readable in the document viewer.

Actual Result:

The document fails to load.
The viewer continuously displays the message "Loading document...", and the document is neither viewable nor readable.

Files

Download all files
bandicam 2025-08-26 12-52-01-524.mp4 (1.66 MB) bandicam 2025-08-26 12-52-01-524.mp4 Anonymous, 08/26/2025 07:22 AM
after 20 sec.mp4 (1.52 MB) after 20 sec.mp4 Anonymous, 08/29/2025 09:22 AM
bandicam 2025-09-01 09-47-46-085.mp4 (2.61 MB) bandicam 2025-09-01 09-47-46-085.mp4 Anonymous, 09/01/2025 04:19 AM
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