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Bug #5466
openInquiry / View Document : The selected document should be fully viewable and readable in the document viewer but currently continuously displays the message "Loading document..."
Start date:
08/26/2025
Due date:
% Done:
0%
Estimated time:
Description
Steps to Reproduce:
- Log in to the Leads platform.
- Click on the Inquiry module on the left panel.
- Select any inquiry and click on Action.
- Choose View Document.
- Select any document and click View.
Expected Result:
The selected document should be fully viewable and readable in the document viewer.
Actual Result:
The document fails to load.
The viewer continuously displays the message "Loading document...", and the document is neither viewable nor readable.
Files
Updated by Soundarya Vembaiyan 10 months ago
- Status changed from New to Fixed - Pushed to Dev
Updated by Soundarya Vembaiyan 10 months ago
- Status changed from Fixed - Pushed to Dev to Fixed - Pushed to Staging
Updated by muskan mathur 10 months ago
- Status changed from Fixed - Pushed to Staging to Resolved
Updated by muskan mathur 10 months ago
- Assignee changed from muskan mathur to Anonymous
Updated by Anonymous 10 months ago
- File after 20 sec.mp4 after 20 sec.mp4 added
- Status changed from Resolved to New
- Assignee changed from Anonymous to muskan mathur
The document takes 20 seconds to appear, but it should show up immediately.
- Additionally - Document Modules - View Document Tab / View Delete tab.When the view the document , it should be visible and but error message appear
Updated by Anonymous 10 months ago
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