Project

General

Profile

Actions
Copy link

Bug #4823

open

Leads [LMP] : View Document – Download Button Not Working with "Enable Encryption"

Added by Vengadeshwaran R 2 months ago. Updated 6 days ago.

Status:
New
Priority:
Immediate
Assignee:
Soundarya Vembaiyan
Start date:
06/09/2025
Due date:
% Done:

0%

Estimated time:

Description

Steps to Reproduce:

1. Log in to Need Counsel.
2. Click on the Document tab on the left sidebar.
3. Go to the Upload tab.
4. Select a Practice from the dropdown and browse to upload a document.
5. Enable Download and select Enable Encryption.
6. Choose Categories → Others, then click Upload.
7. Navigate to the View tab and go to the Practice section.
8. Select the recently uploaded document.

Issue:
The Download button appears, but clicking it does not respond (no download occurs).

Expected Behavior:
When Download is enabled and encryption is active, the document should download properly.

Link - https://drive.google.com/file/d/1ExOD-fc4GYHp-VDmzZLfLUCjVFnsQEis/view?usp=drive_link

Files

clipboard-202508041847-2ehs2.png (8.12 KB) clipboard-202508041847-2ehs2.png akhila bs, 08/04/2025 01:17 PM
Actions
Copy link
 #1

Updated by Vengadeshwaran R 2 months ago

  • Assignee set to Dhivyalakshmi Karthikeyan
Actions
Copy link
 #2

Updated by Anantha kumar 7 days ago

  • Project changed from Legal Marketplace Web to Documents - LMP
Actions
Copy link
 #3

Updated by Soundarya Vembaiyan 6 days ago

  • Status changed from New to Fixed - Pushed to Staging
  • Assignee changed from Dhivyalakshmi Karthikeyan to Vengadeshwaran R
Actions
Copy link
 #4

Updated by akhila bs 6 days ago

"Download" Option is not available in the actions for all the documents uploaded with enable download. for all the category (Matter , Contracts[client, lawyer] and others)

Actions
Copy link

Also available in: Atom PDF