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Bug #3742

open

View [Client / Firm] : While viewing the document, the text inside should be readable, but it appears unclear.

Added by Vengadeshwaran R 2 months ago. Updated about 1 month ago.

Status:
In Progress
Priority:
Normal
Start date:
12/11/2024
Due date:
% Done:

0%

Estimated time:

Description

Steps:

1. Log in to Lauditor.
2. Navigate to the Menu and select Documents.
3. Click on the View tab and then select the Client tab.
4. From the dropdown, choose a client from the displayed list.
5. Select any document and click on it to open.
6. Document behavior:
- For encrypted documents: Images are displayed, but other file types are viewable without clear text.
- For decrypted documents: Images, PDFs, and other file types are viewable, but the text is not clear.

Note: This issue occurs across all accounts and also applies to the View - Client / Firm page.

Link - https://drive.google.com/file/d/1A8K_KsZCoxBYalzUSc80atccWOTVLk-R/view?usp=drive_link

Actions #1

Updated by Arun Sundar about 1 month ago

  • Status changed from New to Resolved
  • Assignee changed from Arun Sundar to Vengadeshwaran R
Actions #2

Updated by Arun Sundar about 1 month ago

  • Status changed from Resolved to In Progress
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