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Bug #3605

closed

View - Deleted : The document should be viewable [Doc to Pdf], but instead, it gets downloaded.

Added by Vengadeshwaran R 4 months ago. Updated 2 months ago.

Status:
Closed
Priority:
Normal
Start date:
11/14/2024
Due date:
% Done:

0%

Estimated time:

Description

Steps:

1. Login to Lauditor. [With super user account]
2. Go to the Document module on the left side.
3. Click the 'View' tab.
4. Click on Deleted tab
5. Choose any documents and click on action button
6. Click on View
7. The document should be viewable [Doc to Pdf] , but instead, it gets downloaded.

Link - https://drive.google.com/file/d/1WiXPV_34-YpgywGRSH-Cdua0t8YYWXE6/view?usp=drive_link

Actions #1

Updated by Vengadeshwaran R 4 months ago

  • Subject changed from View - Deleted : The document should be viewable when accessing it, but instead, it gets downloaded. to View - Deleted : The document should be viewable [Doc to Pdf], but instead, it gets downloaded.
  • Description updated (diff)
Actions #2

Updated by Vengadeshwaran R 4 months ago

  • Assignee set to muskan mathur
Actions #3

Updated by Soundarya Vembaiyan 3 months ago

  • Status changed from New to Resolved
  • Assignee changed from muskan mathur to Vengadeshwaran R
Actions #4

Updated by Vengadeshwaran R 3 months ago

  • Status changed from Resolved to New
  • Assignee changed from Vengadeshwaran R to muskan mathur

The mentioned issue occurs with encrypted documents.

Steps to Reproduce:
1. Log in to Lauditor using a super user account.
2. Navigate to the Document module on the left panel.
3. Select the 'View' tab.
4. Click on the 'Deleted' tab.
5. Select any document and click the action button. [Choose an encrypted document]
6. Click on 'View'.
7. The document is expected to be viewable (converted from Doc to PDF), but an empty white screen appears for encrypted documents.

Link - https://drive.google.com/file/d/1lX0Od77_vT1uDOM02lVQlwyIzWqbQvYS/view?usp=drive_link

Actions #5

Updated by Vengadeshwaran R 2 months ago

The mentioned issue occurs with encrypted documents.

Steps to Reproduce:
1. Log in to Lauditor using a super user account.
2. Navigate to the Document module on the left panel.
3. Select the 'View' tab.
4. Click on the 'Deleted' tab.
5. Select any document and click the action button. [Choose an encrypted document]
6. Click on 'View'.
7. The document is expected to be viewable (converted from Doc to PDF), but an empty white screen appears for encrypted documents.

Link - https://drive.google.com/file/d/1bpxxoYGM0QMM54T8XqKDVNMyPs6bPPzA/view?usp=drive_link

Actions #6

Updated by muskan mathur 2 months ago

  • Status changed from New to Resolved
  • Assignee changed from muskan mathur to Vengadeshwaran R
Actions #7

Updated by Vengadeshwaran R 2 months ago

  • Status changed from Resolved to Closed
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