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Bug #3324

closed

Message (Client / Team chat) - Video Chat : The menu buttons below disappear after clicking the 'Participate' button, making it impossible to end the call.

Added by Vengadeshwaran R 11 days ago. Updated 10 days ago.

Status:
Closed
Priority:
Immediate
Start date:
09/18/2024
Due date:
% Done:

0%

Estimated time:

Description

Steps:

1. Login to Lauditor as either a Super User, Group Head, Team Member, or AAM.
2. On the left side, click the "Message" tab.
3. Select "Video Call."
4. Choose a call (Client Chat/Team Chat).
5. After joining the call, the menu options below disappear upon clicking the "Participate" button and unable to end or add participate to the call. [Both side]

- Unable to end the call.
- Unable to add participants.
- Unable to use the mute or unmute button.
- Unable to turn the video on or off.
- Unable to use the message button.
- Unable to start or stop screen recording.

Note : Applicable for Lauditor and DG Counsel Staging

Link - https://drive.google.com/file/d/1EIGccJSq0LPuOlJpDKLBa0_EJ4huhf18/view?usp=drive_link

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