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Bug #3149

closed

View Documents : Documents are not listed when selecting Clients and Matters for GH / TM accounts.

Added by Vengadeshwaran R 5 months ago. Updated 22 days ago.

Status:
Closed
Priority:
Normal
Start date:
08/12/2024
Due date:
% Done:

0%

Estimated time:

Description

Note : Those documents not appear in View Relationship - Exchange information - Share by us - Share documents- Those document not listing in Client Documents. - For GH / TM account only

Client:  Vengadesh belongs to Group A and Group B.

- Group A has Member A

- Group B has Member B.

Steps:

  • Login to Lauditor. [Login with Member A Account]
  • Click on Matter.
  • Click on the Legal or General Matter tab and Click on the Create tab.
  • Enter the mandatory fields: Case Title and Case Number and Next.
  • Select on Clients and Group and click on Add. [Client Name : Vengadesh , Group Name : Group A]
  • Select the document and click on Add. [ Ex: Doc A]
  • Click on Save Matter. [ Matter Name : Civil Custody]
  • Select a matter and click on action and click on view details [ Matter Name : Civil Custody]
  • Click on Documents Tab and click on Add New + and Click on Upload New and browse and Click on update. [ Ex : Doc AB]
  • Click on Document menu on left side
  • Click on upload and Click on Client tab
  • Select the Client and Matter - Click on Browse and choose document and Click Upload. [ Ex : Doc ABC]

Steps :

  • Login to Lauditor. [Login with SU Account]
  • Click on Matter menu on left side
  • Click on the Legal or General Matter tab and Click on the View tab.
  • Select a matter and click on the Action button and Click on Update Groups. [ Matter Name : Civil Custody]
  • Uncheck the selected group (e.g., Group A).and Assign to Group B and Click on Delete and Click on update.
  • Click on View, choose a matter, and click on Action - View Details. [Matter Name: Civil Custody]
  • Click the Team member and Client Tab, select the team member, and add and save it. [Member Name: Member B]

Steps :

  • Login to Lauditor. [Login with Member B Account]
  • Click on Documents and then click on the View and Client tab.
  • Select the Client and Matter from the dropdown .
    Verify that the matter-related documents should appear but it few documents only appear.

Note : This issue applicable for all Client .

Video Link - https://drive.google.com/file/d/1mAbQ-tZ1NgnJzzg4WQcmSXbao6Bwjc4D/view?usp=drive_link

Actions #1

Updated by akhila bs 5 months ago

  • Assignee set to muskan mathur
Actions #2

Updated by Soundarya Vembaiyan 4 months ago

  • Status changed from New to Resolved
  • Assignee changed from muskan mathur to Vengadeshwaran R
Actions #3

Updated by Vengadeshwaran R 4 months ago

Issue is not fixed . Please follow the above steps.

Actions #4

Updated by akhila bs 4 months ago

  • Status changed from Resolved to New
  • Assignee changed from Vengadeshwaran R to muskan mathur
Actions #5

Updated by muskan mathur 23 days ago

  • Status changed from New to Resolved
  • Assignee changed from muskan mathur to Vengadeshwaran R
Actions #6

Updated by Vengadeshwaran R 22 days ago

  • Status changed from Resolved to Closed
Actions

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