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Bug #3149
closedView Documents : Documents are not listed when selecting Clients and Matters for GH / TM accounts.
Start date:
08/12/2024
Due date:
% Done:
0%
Estimated time:
Description
Note : Those documents not appear in View Relationship - Exchange information - Share by us - Share documents- Those document not listing in Client Documents. - For GH / TM account only
Client: Vengadesh belongs to Group A and Group B.
- Group A has Member A
- Group B has Member B.
Steps:
- Login to Lauditor. [Login with Member A Account]
- Click on Matter.
- Click on the Legal or General Matter tab and Click on the Create tab.
- Enter the mandatory fields: Case Title and Case Number and Next.
- Select on Clients and Group and click on Add. [Client Name : Vengadesh , Group Name : Group A]
- Select the document and click on Add. [ Ex: Doc A]
- Click on Save Matter. [ Matter Name : Civil Custody]
- Select a matter and click on action and click on view details [ Matter Name : Civil Custody]
- Click on Documents Tab and click on Add New + and Click on Upload New and browse and Click on update. [ Ex : Doc AB]
- Click on Document menu on left side
- Click on upload and Click on Client tab
- Select the Client and Matter - Click on Browse and choose document and Click Upload. [ Ex : Doc ABC]
Steps :
- Login to Lauditor. [Login with SU Account]
- Click on Matter menu on left side
- Click on the Legal or General Matter tab and Click on the View tab.
- Select a matter and click on the Action button and Click on Update Groups. [ Matter Name : Civil Custody]
- Uncheck the selected group (e.g., Group A).and Assign to Group B and Click on Delete and Click on update.
- Click on View, choose a matter, and click on Action - View Details. [Matter Name: Civil Custody]
- Click the Team member and Client Tab, select the team member, and add and save it. [Member Name: Member B]
Steps :
- Login to Lauditor. [Login with Member B Account]
- Click on Documents and then click on the View and Client tab.
- Select the Client and Matter from the dropdown .
Verify that the matter-related documents should appear but it few documents only appear.
Note : This issue applicable for all Client .
Video Link - https://drive.google.com/file/d/1mAbQ-tZ1NgnJzzg4WQcmSXbao6Bwjc4D/view?usp=drive_link
Updated by Soundarya Vembaiyan 4 months ago
- Status changed from New to Resolved
- Assignee changed from muskan mathur to Vengadeshwaran R
Updated by Vengadeshwaran R 4 months ago
Issue is not fixed . Please follow the above steps.
Updated by muskan mathur 23 days ago
- Status changed from New to Resolved
- Assignee changed from muskan mathur to Vengadeshwaran R
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