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Feature #3020

open

Chat Client/ AV chat : On the other clients' side, when they click on the (+) bubble button under the firm name, the superuser's name should be listed, whether they are part of the group or not.

Added by Vengadeshwaran R 4 months ago. Updated 24 days ago.

Status:
New
Priority:
Normal
Assignee:
Start date:
07/12/2024
Due date:
% Done:

0%

Estimated time:

Description

  • This issue is applicable for all products.
  • On the Lauditor side - Firm name: Staging Firm Tester.
  • Client Name : ContentCoffer-Staging (belongs to Group A).
  • Group A member names: Member A and GH.
  • Superuser not part of Group A.

Steps:

1. Log in with any account on the ContentCoffer side.
2. Click on the Message Modules.
3. Click on the Customer Tab.
4. Click on the (+) bubble button under the “Staging Firm Tester.”
5. In the list, the superuser does not appear but should be listed, whether they are part of the group or not.


Files

1.mov (3.72 MB) 1.mov Vengadeshwaran R, 07/12/2024 07:34 AM
Actions #1

Updated by Vengadeshwaran R 4 months ago

  • Description updated (diff)
Actions #2

Updated by Vengadeshwaran R 4 months ago

  • Description updated (diff)
Actions #3

Updated by akhila bs 4 months ago

  • Assignee set to Raksha S
Actions #4

Updated by akhila bs 2 months ago

  • Subject changed from Chat Client : On the other clients' side, when they click on the (+) bubble button under the firm name, the superuser's name should be listed, whether they are part of the group or not. to Chat Client/ AV chat : On the other clients' side, when they click on the (+) bubble button under the firm name, the superuser's name should be listed, whether they are part of the group or not.
  • Assignee changed from Raksha S to muskan mathur
Actions #5

Updated by muskan mathur 2 months ago

  • Status changed from New to Closed
  • Assignee changed from muskan mathur to akhila bs

this feature was always their. Not Sure why it is marked as a bug now

Actions #6

Updated by akhila bs 2 months ago

  • Tracker changed from Bug to Feature
  • Status changed from Closed to New
  • Assignee changed from akhila bs to muskan mathur
Actions #7

Updated by Soundarya Vembaiyan about 1 month ago

  • Status changed from New to Resolved
  • Assignee changed from muskan mathur to Vengadeshwaran R
Actions #8

Updated by Vengadeshwaran R 27 days ago

Steps:

  1. Login to Vitagist.
  2. Click on 'Chat'.
  3. On the left side, select the firm name (e.g., Staging Firm Testers).
  4. The superuser name should appear, but it does not appear.

Link: https://drive.google.com/file/d/192VcZN8Iz-OFDKBW5o5zpjY62YdKfBdT/view?usp=drive_link

Actions #9

Updated by akhila bs 24 days ago

  • Status changed from Resolved to New
  • Assignee changed from Vengadeshwaran R to muskan mathur
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