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Bug #2435

open

Add Relationship [Entity] : After sending a request, the entity's firm name should appear in the view relationship. However, it is displaying that the account already exists, even though the account has not been added previously.

Added by Vengadeshwaran R 6 months ago. Updated about 1 month ago.

Status:
New
Priority:
Normal
Assignee:
Arun Sundar
Start date:
04/05/2024
Due date:
% Done:

0%

Estimated time:

Description

Steps:
  • Login to Lauditor
  • Click on Menu
  • Click on Relationship
  • Click on Add Relationship Tab
  • Click on Entity Tab
  • Enter the text in search bar.[Request]
  • Click on Search
  • Select the groups
  • Click on Send Request.
  • Error message appear "Account with firm name already exists, even though the account has not been added previously".

Files

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1000055401.mp4 (2.42 MB) 1000055401.mp4 Vengadeshwaran R, 04/05/2024 09:19 AM
1000075373.mp4 (3.74 MB) 1000075373.mp4 Vengadeshwaran R, 08/16/2024 10:21 AM
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 #1

Updated by Vengadeshwaran R 6 months ago

  • Assignee changed from Arun Sundar to Shobhika K
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 #2

Updated by Arun Sundar about 2 months ago

  • Status changed from New to Resolved
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 #3

Updated by Arun Sundar about 2 months ago

  • Assignee changed from Shobhika K to Vengadeshwaran R
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 #4

Updated by Vengadeshwaran R about 1 month ago

Issue is not fixed. Please follow the above steps.

Note : This issue applicable for Entity and Corporate Client as well.

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 #5

Updated by akhila bs about 1 month ago

  • Assignee changed from Vengadeshwaran R to Arun Sundar
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 #6

Updated by akhila bs about 1 month ago

  • Status changed from Resolved to New
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