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Bug #2435

open

Add Relationship [Entity] : After sending a request, the entity's firm name should appear in the view relationship. However, it is displaying that the account already exists, even though the account has not been added previously.

Added by Vengadeshwaran R 9 months ago. Updated 15 days ago.

Status:
Resolved
Priority:
Normal
Start date:
04/05/2024
Due date:
% Done:

0%

Estimated time:

Description

Steps:
  • Login to Lauditor
  • Click on Menu
  • Click on Relationship
  • Click on Add Relationship Tab
  • Click on Entity Tab
  • Enter the text in search bar.[Request]
  • Click on Search
  • Select the groups
  • Click on Send Request.
  • Error message appear "Account with firm name already exists, even though the account has not been added previously".

Files

1000055401.mp4 (2.42 MB) 1000055401.mp4 Vengadeshwaran R, 04/05/2024 09:19 AM
1000075373.mp4 (3.74 MB) 1000075373.mp4 Vengadeshwaran R, 08/16/2024 10:21 AM
Actions #1

Updated by Vengadeshwaran R 9 months ago

  • Assignee changed from Arun Sundar to Shobhika K
Actions #2

Updated by Arun Sundar 5 months ago

  • Status changed from New to Resolved
Actions #3

Updated by Arun Sundar 5 months ago

  • Assignee changed from Shobhika K to Vengadeshwaran R
Actions #4

Updated by Vengadeshwaran R 5 months ago

Issue is not fixed. Please follow the above steps.

Note : This issue applicable for Entity and Corporate Client as well.

Actions #5

Updated by akhila bs 5 months ago

  • Assignee changed from Vengadeshwaran R to Arun Sundar
Actions #6

Updated by akhila bs 5 months ago

  • Status changed from Resolved to New
Actions #7

Updated by Arun Sundar 2 months ago

  • Status changed from New to Resolved
  • Assignee changed from Arun Sundar to Ananth Kumar
Actions #8

Updated by Neela Chinnappa about 2 months ago

when following the above steps, able to reproduce it

Add Relationship [Entity / Corporate] : After sending a request, the entity's firm name should appear in the view relationship. However, it is displaying that the account already exists, even though the account has not been added previously. - This issue is not fixed

Actions #9

Updated by Neela Chinnappa about 2 months ago

  • Status changed from Resolved to New
  • Assignee changed from Ananth Kumar to Arun Sundar
Actions #10

Updated by Arun Sundar 15 days ago

  • Status changed from New to Resolved
  • Assignee changed from Arun Sundar to Vengadeshwaran R
Actions

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