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Bug #5584

open

Chat : Unread message count not updating in Chat module after reading messages via Connection tab.

Added by Vengadeshwaran R about 2 months ago. Updated about 1 month ago.

Status:
New
Priority:
Normal
Assignee:
kumar r
Start date:
09/08/2025
Due date:
% Done:

0%

Estimated time:

Description

Steps to Reproduce:

  • Login to VitaGist.
  • Click on Connection at the bottom.
  • Select any tab: Personal, Legal, or Others.
  • Open a chat, send a message, and receive a reply from the other side.
  • After reading the message, click Back and navigate to the Home page.
  • Observe the Chat module icon at the top — it still shows an unread message count.
  • Click on the Chat module, open the chat with the recently messaged person —
    the message still appears as unread, even though it was already read via the Connection module.

Files

Download all files
RecordIt-1757329464.mp4 (4.07 MB) RecordIt-1757329464.mp4 Vengadeshwaran R, 09/08/2025 11:18 AM
RecordIt-1757927969.mp4 (3.89 MB) RecordIt-1757927969.mp4 Vengadeshwaran R, 09/15/2025 09:21 AM
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 #1

Updated by kumar r about 2 months ago

  • Status changed from New to Fixed - Pushed to Staging
  • Assignee changed from kumar r to Vengadeshwaran R
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 #2

Updated by Vengadeshwaran R about 2 months ago

Mentioned issues is not fixed.

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 #3

Updated by kumar r about 2 months ago

  • Status changed from New to Fixed - Pushed to Staging
  • Assignee changed from kumar r to Vengadeshwaran R
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 #4

Updated by Vengadeshwaran R about 1 month ago

  • Status changed from Fixed - Pushed to Staging to New
  • Assignee changed from Vengadeshwaran R to kumar r

This issue can be verified only after Bug #5833 is fixed

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