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Bug #5465

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Recurring Issue: Leads [Add New Lead / Upload CSV] : "Failed to register firm to Marketplace" error message appear when clicking the sharing payment link.

Added by Vengadeshwaran R about 2 months ago. Updated 28 days ago.

Status:
Resolved
Priority:
Normal
Start date:
08/26/2025
Due date:
% Done:

0%

Estimated time:

Description

Steps to Reproduce:

  • Log in to the Leads platform.
  • Click on the Leads module on the left panel.
  • Click the Add button, then choose either Add New Lead or Upload File.
  • Select either the Entity or Lawyer tab.
  • Fill in all mandatory fields and click Save.
  • After the lead is added, click on Share Payment Link.

Expected Result:
The user should receive a payment link via email.

Actual Result:
An error message appears: "Failed to register firm to Marketplace."

Notes:

This issue occurs for both the Add New Lead and Upload CSV File options.
The error affects both Entity and Lawyer lead types.


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