Bug #4335
openView Matter [Legal/General] - View Details - Document Upload: Documents are not uploading successfully, and an error message appears stating 'Error Uploading, Please try again.' [Only Matter created with Corporate clients]
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Description
Steps to Reproduce:
1. Log in as the Lauditor.
2. Click on the Menu and select 'Matter.'
3. Click on the 'Create' tab and choose either the 'Legal' or 'General' tab.
4. Create a matter for corporate clients and submit it.
5. Go to the 'View' tab, select the recently created matter, and click on the 'Action' button.
6. Click on 'View Details,' then click on the 'Document' tab, and click on the 'Device' tab.
7. Click 'Browse' and select documents or photos from the library.
8. Click the 'Submit' button.
An error message 'Error Uploading, Please try again' appears.
Note: This issue applies to both Legal and General matters.
Files
Updated by Arun Sundar 2 months ago
- Status changed from New to Resolved
- Assignee changed from Arun Sundar to Vengadeshwaran R
Updated by Vengadeshwaran R about 2 months ago
- Status changed from Resolved to New
- Assignee changed from Vengadeshwaran R to Arun Sundar
Steps to Reproduce:
1. Log in as the Lauditor.
2. Click on the Menu and select 'Matter.'
3. Click on the 'Create' tab and choose either the 'Legal' or 'General' tab.
4. Create a matter for corporate clients and submit it.
5. Go to the 'View' tab, select the recently created matter, and click on the 'Action' button.
6. Click on 'View Details,' then click on the 'Document' tab, and click on the 'Device' tab.
7. Click 'Browse' and select Multiple documents or photos from the library.
8. Click the 'Submit' button.
Document should be upload successfully but the page is loading long times.-[Issue for Multiple documents] [We need to close complete application and relogin]
Note : Additionally, when uploading a single document, the Update button needs to be clicked multiple times, whereas the upload should complete on the first click.
Note: This issue applies to both Legal and General matters.
Link - https://drive.google.com/file/d/1RoJqosauRO8mCBICg13dOY2nuUvXbM3I/view?usp=drive_link
Updated by Arun Sundar about 1 month ago
- Assignee changed from Arun Sundar to Neela Chinnappa
Updated by Vengadeshwaran R about 1 month ago
- Status changed from Resolved to New
- Assignee changed from Neela Chinnappa to Arun Sundar
Mentioned issue is not fixed , Please follow the above steps.
Link - https://drive.google.com/file/d/1syTFwwE8tGcd5LtK1UAQUpj_pA7cF-BN/view?usp=drive_link
Updated by Arun Sundar 21 days ago
- Status changed from New to Resolved
- Assignee changed from Arun Sundar to Vengadeshwaran R