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Bug #4307

open

Patient side - After raising a complaint for one department, if the user chooses not to proceed and clicks 'No,' then attempts to raise a complaint under 'Miscellaneous,' the input field for explaining the issue should not open.

Added by Neela Chinnappa about 1 month ago. Updated 8 days ago.

Status:
Resolved
Priority:
Normal
Start date:
03/25/2025
Due date:
% Done:

0%

Estimated time:

Description

Scenario - 1:

1. Scan the QR code for patient app
2. Select any department
3. Raise the complaint
4. Clicking on 'No' in last step [In would you like to raise another issue]
5. Click on Miscellaneous department

The input field for explaining the miscellaneous issue opens with the text from the first complaint. It should neither retain the previous text nor open at all.

After raising a complaint for one department, if the user chooses not to proceed and clicks 'No,' then attempts to raise a complaint under 'Miscellaneous,' the input field for explaining the issue should not open.

Scenario - 2:

1. Scan the QR code for patient app
2. Select any department
3. Select any department
4. Select the issues
5. Click on yes /No in add more details
6. click on send button
7. Fill the mandatory fields
8. click on submit
9. Click on Miscellaneous department

Input fields for explaining the miscellaneous issue will open, It should not open.


Files

Actions #2

Updated by Neela Chinnappa about 1 month ago

  • Description updated (diff)
Actions #3

Updated by Soundarya Vembaiyan 8 days ago

  • Status changed from New to Resolved
  • Assignee changed from Soundarya Vembaiyan to Vengadeshwaran R
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