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Bug #4197

closed

Patient Side : An empty screen appears after clicking the link on iPhone models and the default Android browser.

Added by Vengadeshwaran R about 1 month ago. Updated 16 days ago.

Status:
Closed
Priority:
Normal
Assignee:
Vengadeshwaran R
Start date:
03/01/2025
Due date:
% Done:

0%

Estimated time:

Description

Steps:

1. In the email or chat, click the link.
2. An empty screen is shown, but the patient support page should appear instead.

Note: Copying and pasting the link into the URL also results in an empty screen.

Note: This issue occurs on older iPhone models and Android default browsers.

Files

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Mobile.mp4 (1.18 MB) Mobile.mp4 Vengadeshwaran R, 03/01/2025 07:32 AM
iOS.MP4 (3.56 MB) iOS.MP4 Vengadeshwaran R, 03/01/2025 07:34 AM
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 #1

Updated by Soundarya Vembaiyan 16 days ago

  • Status changed from New to Resolved
  • Assignee changed from muskan mathur to Vengadeshwaran R
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 #2

Updated by Vengadeshwaran R 16 days ago

  • Status changed from Resolved to Closed
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