Bug #3742
openView [Client / Firm] : While viewing the document, the text inside should be readable, but it appears unclear.
0%
Description
Steps:
1. Log in to Lauditor.
2. Navigate to the Menu and select Documents.
3. Click on the View tab and then select the Client tab.
4. From the dropdown, choose a client from the displayed list.
5. Select any document and click on it to open.
6. Document behavior:
- For encrypted documents: Images are displayed, but other file types are viewable without clear text.
- For decrypted documents: Images, PDFs, and other file types are viewable, but the text is not clear.
Note: This issue occurs across all accounts and also applies to the View - Client / Firm page.
Link - https://drive.google.com/file/d/1A8K_KsZCoxBYalzUSc80atccWOTVLk-R/view?usp=drive_link
Updated by Arun Sundar 10 months ago
- Status changed from New to Resolved
- Assignee changed from Arun Sundar to Vengadeshwaran R
Updated by Arun Sundar 10 months ago
- Status changed from Resolved to In Progress
Updated by Arun Sundar 8 months ago
Issue Fixed. Please check the ref link.
https://drive.google.com/file/d/1Wh3masy3KeCa8SUf7_kk_NUabqO5Ieh0/view?usp=drive_link
Updated by Anantha kumar 7 months ago
- Status changed from Resolved to New
- Assignee changed from Vengadeshwaran R to Arun Sundar
When trying to view client documents such as XLS or XLSX files, the page takes some time to load. and exited automatically.
Updated by Arun Sundar 17 days ago
- Status changed from New to Feedback
- Assignee changed from Arun Sundar to akhila bs
Now, Crash will not appear. Instead User won't able to view Xls, Xls File.