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Bug #3489

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Connections - Shared with Me: Encrypted documents in all type of formats are not viewable.

Added by Ananth Kumar 3 months ago. Updated 2 months ago.

Status:
New
Priority:
High
Assignee:
Start date:
10/24/2024
Due date:
% Done:

0%

Estimated time:

Description

All type of encrypted documents are not viewable in share with me

All type of decrypted documents except image file and small size pdf file are not viewable in share with me

Expectation: Users should be able to view all types of documents, whether encrypted or decrypted

Note : In decrypted formats, Image and small size files are view able

Note : This issue Applicable for the documents that are shared from Lauditor and content coffer

Please refer the video


Files

EncryptedDocuments.mp4 (3.87 MB) EncryptedDocuments.mp4 Ananth Kumar, 10/24/2024 09:57 AM
Actions #1

Updated by Ananth Kumar 3 months ago

Applicable for both Lauditor and Content coffer documents

Actions #2

Updated by Ananth Kumar 3 months ago

  • Subject changed from Connections (Shared with Me): The already shared encrypted documents are not showing, and only decrypted image files are visible, other formats (PDF, DOC, DOCX, XLSX, XLS) are not appearing. to Connections (Shared with Me): Shared Encrypted Documents are not Viewable.
  • Description updated (diff)
Actions #3

Updated by Ananth Kumar 2 months ago

  • Subject changed from Connections (Shared with Me): Shared Encrypted Documents are not Viewable. to Connections (Shared with Me): The user already shared decrypted files (PDF, JPG, JPEG, PNG), which are viewable. and then encrypted documents in all formats are not viewable.
Actions #4

Updated by Neela Chinnappa 2 months ago

  • Subject changed from Connections (Shared with Me): The user already shared decrypted files (PDF, JPG, JPEG, PNG), which are viewable. and then encrypted documents in all formats are not viewable. to Connections - Shared with Me: Encrypted documents in all type of formats are not viewable.
  • Description updated (diff)
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