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Bug #2726

open

View Relationship - All Clients - Share Firm Documents : The application crashes when selecting the firm document.

Added by Vengadeshwaran R 5 months ago. Updated 2 months ago.

Status:
New
Priority:
Normal
Assignee:
muskan mathur
Start date:
05/06/2024
Due date:
% Done:

0%

Estimated time:

Description

Crends : Super User -  , Password : Test@123

Steps :

  • Log in to Lauditor.
  • Click on the Menu.
  • Click on Relationship.
  • Click on the View Relationship tab.
  • Click on the Corporate tab.
  • Select the client [Client Name: Perficient Technologist]
  • Click on More Details.
  • Click on the Share Document tab.
  • Click on Share.
  • Click on Firm Document Tab.
  • Select the document; the application is crashing.

Applicable for Individual / Business as well.

Linl - https://drive.google.com/file/d/1S08xhFrBRolt6GGnOG781z4awLIgjgL9/view?usp=drive_link

Files

Download all files
Video_20240730_144739_030.mp4 (3.58 MB) Video_20240730_144739_030.mp4 Vengadeshwaran R, 07/30/2024 09:27 AM
Screenshot 2024-07-30 at 9.39.11 PM.png (361 KB) Screenshot 2024-07-30 at 9.39.11 PM.png kumar r, 07/30/2024 04:18 PM
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 #1

Updated by akhila bs 5 months ago

  • Assignee set to Anonymous
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 #2

Updated by Anonymous 4 months ago

  • Status changed from New to Resolved
  • Assignee changed from Anonymous to akhila bs

Crash is only happen of this "Perficient Technologist", we check and mostly update crash related variable and api access.

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 #3

Updated by akhila bs 4 months ago

  • Status changed from Resolved to New
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 #4

Updated by akhila bs 4 months ago

  • Assignee changed from akhila bs to muskan mathur
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 #5

Updated by kumar r 3 months ago

  • Status changed from New to Resolved
  • Assignee changed from muskan mathur to Vengadeshwaran R
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 #6

Updated by Vengadeshwaran R 2 months ago

View Relationship - Corporate : After sharing the document, when revisiting the same clients and clicking on 'More Details,' an error message appears: 'Request Failed, try again / Contact support.'

Steps :

  • Log in to Lauditor.
  • Click on the Menu.
  • Click on Relationship.
  • Click on the View Relationship tab.
  • Click on the Corporate tab.
  • Select the client [Client Name: Perficient Technologist]
  • Click on More Details.
  • Click on the Share Document tab.
  • Click on Share.
  • Click on Firm Document Tab.
  • Select the document.
  • Click on Share.
  • Again Revisit the same client
  • Click on More details
  • An error message appears: 'Request Failed, try again / Contact support.'
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 #7

Updated by kumar r 2 months ago

Share was working get the shared document in list, error get from api. Check with api team.

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 #8

Updated by akhila bs 2 months ago

  • Status changed from Resolved to New
  • Assignee changed from Vengadeshwaran R to muskan mathur

Shared By US documents are not listing

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