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Bug #6593

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“Relationship already exists” alert shown, but client not visible in View Relationships

Added by Neela Chinnappa about 10 hours ago.

Status:
New
Priority:
Normal
Assignee:
Start date:
01/12/2026
Due date:
% Done:

0%

Estimated time:

Description

Description:

Relationship has already been established by a team member / SU. When a GH or another team member attempts to send a relationship request to the same client, a “Relationship already exists” alert is displayed. However, the client is not visible in the View Relationships screen.

1. Login the LexiZ from SU
2. Click on Relationships - Add relationships
3. Send the relationships Inviation / request to any client [Relationships is established now]
4. Login the LexiZ from TM
5. Navigate to Relationships and Add relationshpips [the client established by SU is not listed in TM account]
6. Try to send the relationship request to the same client

Issue Observed: Relationships already exists error appears, when searching the same client in view, they are not displayed

https://drive.google.com/file/d/1gIlT8BYRf1EDgwmDQV67pZ7y3nbJM9At/view?usp=drive_link

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