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Bug #6576

open

Relationship - When TM/GH sends the Relationship request , The clients are not listed in Relationship, But works when Clients are added from the matter

Added by akhila bs 3 months ago. Updated 3 months ago.

Status:
Feedback
Priority:
Normal
Assignee:
Start date:
01/09/2026
Due date:
% Done:

0%

Estimated time:

Description

1. Login to LexiZ
2. Click on Relationship
3. Click on "Add Relationship"
4. send request to any of the clients

In View Relationships (Individual / Business), established relationships are not displayed for TM and GH accounts, even though the relationships were successfully created from TM / GH accounts.

Additionally, in the Documents module, while uploading documents, the established relationship is not listed in the Clients dropdown.

5. Click on matter module
6. Click on LM/GM
7. Create matter with client
8. Go to relationship

The clients are listed in Relationship listing


Files

Actions #1

Updated by akhila bs 3 months ago

  • Subject changed from Relationship - When TM sends the Relationship request , The clients are not listed in Relationship, But works when Clients are added from the matter to Relationship - When TM/GH sends the Relationship request , The clients are not listed in Relationship, But works when Clients are added from the matter
  • Description updated (diff)
Actions #2

Updated by Neela Chinnappa 3 months ago

  • Description updated (diff)
Actions #3

Updated by muskan mathur 3 months ago

  • Status changed from New to Fixed - Pushed to Dev
Actions #4

Updated by muskan mathur 3 months ago

  • Status changed from Fixed - Pushed to Dev to Fixed - Pushed to Staging
Actions #5

Updated by muskan mathur 3 months ago

  • Assignee changed from muskan mathur to akhila bs
Actions #6

Updated by Neela Chinnappa 3 months ago

  • Status changed from Fixed - Pushed to Staging to New
  • Assignee changed from akhila bs to muskan mathur

Partially working

1. Login to LexiZ (GH / TM account ) [Make sure it is a new account - no relationships are established]
2. Click on Add relationship
3. Send Request to any client [Those clients are already listed in SU account]

Relationships already exist error appears, those Relationships are not Listed in view, If the any client is added through matter, at that time all clients are listed.

Credential used: / Test@123 and / Test@123

https://drive.google.com/file/d/1dxduqeiunaqPR32XW2HzBEEQyKfSYuww/view?usp=drive_link

Actions #7

Updated by muskan mathur 3 months ago

  • Status changed from New to Feedback
Actions

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