Bug #5066
openConnection(Message):- The Chat is not working for Lauditor(Legal) and Others(Contentcoffer) Clients
0%
Description
Steps:-
1.Login with Vitagist
2.Go to Connections module
3.Select Legal/Finance or Others tab
4.Select the Firms
5.Click on Chat icon on the particular Client
6.That page navigate to the Chat page
7.Enter the text into the message box
8.The Typed message are not visible while typing
9.Click on send button.
10.The typed message does not appear there.
Please refer the Attachments.
Expected: Client chat messages should be sending and receiving properly.
Files
Updated by kumar r 28 days ago
- File Screenshot 2025-07-18 at 9.43.26 PM.png Screenshot 2025-07-18 at 9.43.26 PM.png added
- Status changed from New to Feedback
- Assignee changed from kumar r to Raksha S
Checked this issues in both connection and chat view to found the cause, On connection legal and finance user list not have the guid (Chat id) that's why we get this error. Assign this task to api team to update response to have the guid both lauditor and content coffer list. Assignee list not have the api team members.
https://apidev2.digicoffer.com/consumer/v3/relationships/bytag/Lauditor
https://api.staging.digicoffer.com/consumer/v3/relationships/bytag/ContentCoffer
Updated by Chandan Bharadwaj 23 days ago
- Status changed from Feedback to New
- Assignee changed from Raksha S to kumar r
Hey Kumar,
For the /bytag/Lauditor the flow is same as on Lauditor where we have to expand the firmname and call /notify to get the GUID's of the team members of the firm. It goes the same with ContentCoffer.
Updated by kumar r 19 days ago
- File Simulator Screen Recording - iPad (10th generation) - 2025-07-27 at 13.30.46.mp4 Simulator Screen Recording - iPad (10th generation) - 2025-07-27 at 13.30.46.mp4 added
- Status changed from New to Feedback
- Assignee changed from kumar r to Anantha kumar
Based on the api response to redirect the chat module from connection legal and others chat action.