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Bug #4441

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Forgot Password - Incorrect Firm Name Displayed in 'Forgot Password' - DG Counsel Member Sees Lauditor Firm Name

Added by Neela Chinnappa 3 days ago. Updated 1 day ago.

Status:
Resolved
Priority:
Normal
Start date:
04/21/2025
Due date:
% Done:

0%

Estimated time:

Description

Credentials are used:
[Firm name: Raj N Rika General Counsels]

Description:
When a user who is a member of both Lauditor and DG Counsel attempts to use the 'Forgot Password' feature, the "Select Firm Name" dropdown incorrectly displays only the Lauditor firm name. The corresponding firm name associated with DG Counsel should be displayed instead.

Additionally, after clicking on Submit, the user receives a password reset email from Lauditor

Expectation : The appropriate firm name for DG Counsel should appear in the email. [Please refer web]

steps:
1. Open the DG Counsel app
2. Click on Forgot password
3. Enter an email [Ensure that the email is registered on both Lauditor and DG counsel]
4. In the firm name drop down, Lauditor firm name is appearing

Corresponding firm name associated with DG Counsel should be displayed Instead [In web, working as expected]

5. Select that Lauditor firm
6. Click on Submit

User receives an email from Lauditor [In web also, have this issue, bug is assigned to web team]

Subject of the email Should be: 'Corporate Team member password reset' [Screenshot is attached for the reference]

https://drive.google.com/file/d/10RHWlk2LrAHM5V6D-0vbFjfKfYeF8pHX/view?usp=drive_link


Files

clipboard-202504211242-gi79d.png (136 KB) clipboard-202504211242-gi79d.png Reference from Web Neela Chinnappa, 04/21/2025 07:12 AM
Actions #1

Updated by Neela Chinnappa 3 days ago

  • Description updated (diff)
Actions #2

Updated by kumar r 1 day ago

  • Status changed from New to Resolved
  • Assignee changed from kumar r to Neela Chinnappa

Fixed. Based on the DGC load the firm list in firm selection in both login and forget password.
https://drive.google.com/file/d/1q2CkIuZu-L_8t9RhqmM8ttFFYpZ4JtW6/view?usp=share_link

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