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Bug #4254

open

Hospital Care - Dashboard : Notification Bubble should remain visible in the relevant department until the user reads the complaint.

Added by Vengadeshwaran R 15 days ago. Updated 10 days ago.

Status:
New
Priority:
Normal
Start date:
03/19/2025
Due date:
% Done:

0%

Estimated time:

Description

Steps:

1. Scan the QR code from the patient's side.
2. Submit a complaint for any department.
3. Log into the hospital app.
4. The bubble dot will remain visible until the user clicks on the corresponding card on the dashboard.
5. Even if the user navigates to other modules, excluding the complaint module, the bubble dot remain on the dashboard until the corresponding card is viewed.

Another issues :

Even if the user navigates to other modules and then returns to the dashboard, the counts are updated, but the bubbles do not appear. The bubbles on the dashboard should always show, regardless of whether the user navigates to other modules.

Link - https://drive.google.com/file/d/10R__JP4_p6wKcIEuVguVrd9Cfxo7piAX/view?usp=drive_link

Actions #1

Updated by Soundarya Vembaiyan 10 days ago

  • Status changed from New to Resolved
  • Assignee changed from Soundarya Vembaiyan to Vengadeshwaran R
Actions #2

Updated by Vengadeshwaran R 10 days ago

  • Status changed from Resolved to New
  • Assignee changed from Vengadeshwaran R to Soundarya Vembaiyan

Steps:

1. Scan the QR code on the patient’s side.
2. Submit a complaint for any department.
3. Log into the hospital app.
4. The bubble dot appears for the relevant cards on the dashboard, and the user clicks on it.
5. Submit another complaint for any department.
6. The count on the dashboard updates, but the bubble dot no longer appears for the corresponding cards in the Hospital app.

Additionally, even after refreshing or logging out and logging back in, the bubbles are still not appearing

Web - https://drive.google.com/file/d/1f3FOgPKY0uH8C1BMy2lFpmmgdHeF0H3S/view?usp=drive_link

Mobile complaint - https://drive.google.com/file/d/1-2DQz2jLUcvUlvDOBYEXumfB1D4lxqQz/view?usp=drive_link

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