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Bug #4092

open

Messages - External counsels chat - Messages are not being received by users in the external counsel chat

Added by Neela Chinnappa 3 months ago.

Status:
New
Priority:
Normal
Assignee:
Arun Sundar
Start date:
02/11/2025
Due date:
% Done:

0%

Estimated time:

Description

1. Open the Client Chat module.
2. Send a message from User A to User B.
3. Observe that User B does not receive the message.
4. Send a message from User B to User A and check if User A receives it.

Actual : Messages are not being received by the user from the opposite end and vice versa.

Expectation : Users should receive messages from the opposite end and vice versa.

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