Project

General

Profile

Actions
Copy link

Bug #3780

open

View Relationships - More details - Client / Firm document: While viewing the document, the text inside should be readable, but it appears unclear.

Added by Neela Chinnappa 11 months ago. Updated 3 days ago.

Status:
Feedback
Priority:
Normal
Assignee:
akhila bs
Start date:
12/17/2024
Due date:
% Done:

0%

Estimated time:

Description

1. Login the Lauditor
2. Click on View Relationships
3. Select any client
4. Click on more details
5. Click on share document
6. Click on share
7. Open the client / Firm document

Document behavior:
For encrypted documents : Images are displayed, but other file types are viewable without clear text.
For decrypted documents : Images, PDFs, and other file types are viewable, but the text is not clear.

Files

Download all files
Screenrecorder-2024-12-17-11-12-11-930.mp4 (1.67 MB) Screenrecorder-2024-12-17-11-12-11-930.mp4 Neela Chinnappa, 12/17/2024 05:44 AM
Screenrecorder-2025-05-07-13-08-18-689.mp4 (495 KB) Screenrecorder-2025-05-07-13-08-18-689.mp4 Neela Chinnappa, 05/07/2025 07:40 AM
Actions
Copy link
 #1

Updated by Neela Chinnappa 11 months ago

  • Description updated (diff)
Actions
Copy link
 #2

Updated by Arun Sundar 7 months ago

  • Status changed from New to Resolved
  • Assignee changed from Arun Sundar to Neela Chinnappa
Actions
Copy link
 #3

Updated by Neela Chinnappa 6 months ago

View Relationships - more details [share by us and share with us] - When viewing either XLS or XLSX files, the page keeps loading for a while. Also, content inside the document is blurred.

Actions
Copy link
 #4

Updated by Arun Sundar 3 days ago

  • Status changed from New to Feedback
  • Assignee changed from Arun Sundar to akhila bs

Now, Crash will not appear. Instead User won't able to view Xls, Xls File.

Actions
Copy link

Also available in: Atom PDF