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Bug #3780

open

View Relationships - More details - Client / Firm document: While viewing the document, the text inside should be readable, but it appears unclear.

Added by Neela Chinnappa 6 months ago. Updated about 1 month ago.

Status:
New
Priority:
Normal
Assignee:
Arun Sundar
Start date:
12/17/2024
Due date:
% Done:

0%

Estimated time:

Description

1. Login the Lauditor
2. Click on View Relationships
3. Select any client
4. Click on more details
5. Click on share document
6. Click on share
7. Open the client / Firm document

Document behavior:
For encrypted documents : Images are displayed, but other file types are viewable without clear text.
For decrypted documents : Images, PDFs, and other file types are viewable, but the text is not clear.

Files

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Screenrecorder-2024-12-17-11-12-11-930.mp4 (1.67 MB) Screenrecorder-2024-12-17-11-12-11-930.mp4 Neela Chinnappa, 12/17/2024 05:44 AM
Screenrecorder-2025-05-07-13-08-18-689.mp4 (495 KB) Screenrecorder-2025-05-07-13-08-18-689.mp4 Neela Chinnappa, 05/07/2025 07:40 AM
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 #1

Updated by Neela Chinnappa 6 months ago

  • Description updated (diff)
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 #2

Updated by Arun Sundar about 2 months ago

  • Status changed from New to Resolved
  • Assignee changed from Arun Sundar to Neela Chinnappa
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 #3

Updated by Neela Chinnappa about 1 month ago

View Relationships - more details [share by us and share with us] - When viewing either XLS or XLSX files, the page keeps loading for a while. Also, content inside the document is blurred.

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