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Bug #2882

open

Connections -Family and Friends[VitaGist to VitaGist] - When trying to share the documents between family and friends on VitaGist, the document fails to transfer successfully, and both users receive a 'request failed' error message.

Added by Neela Chinnappa 25 days ago. Updated 25 days ago.

Status:
Resolved
Priority:
Normal
Start date:
06/06/2024
Due date:
% Done:

0%

Estimated time:

Description

1. Login the VitaGist
2. Click on connections
3. Click on family and friends
4. Select any friend who has accepted the request
5. Click on share
6. Select an Identity documents / personal documents

1. When attempting to share identity documents, the process fails after clicking the share button, resulting in a "Request failed, contact support" error message. On the receiver's side, clicking on "share with me" also triggers a "Request failed" error.

2. When sharing the personal documents, documents are not shared successfully on other side. But user is getting an success popup. On the receiver's side, clicking on "share with me" triggers a "Request failed" error.


Files

bandicam 2024-06-06 11-10-08-194.mp4 (4.26 MB) bandicam 2024-06-06 11-10-08-194.mp4 Sharing the Identity documents Neela Chinnappa, 06/06/2024 05:41 AM
bandicam 2024-06-06 11-11-49-936.mp4 (4.31 MB) bandicam 2024-06-06 11-11-49-936.mp4 Sharing the personal documents Neela Chinnappa, 06/06/2024 05:42 AM
Actions #1

Updated by akhila bs 25 days ago

  • Assignee set to muskan mathur
Actions #2

Updated by muskan mathur 25 days ago

  • Status changed from New to Resolved
Actions #3

Updated by muskan mathur 25 days ago

  • Assignee changed from muskan mathur to Neela Chinnappa
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