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Bug #2262

open

Dashboard - All User types - Client & Team Message card - Incorrect count is appear on the dashboard.(Not everytime this happens))

Added by Vengadeshwaran R over 1 year ago. Updated 3 days ago.

Status:
New
Priority:
High
Assignee:
muskan mathur
Start date:
02/06/2024
Due date:
% Done:

0%

Estimated time:

Description

For example, when a message is sent from the Corporate lauditor to the lauditor (e.g., "Hi"), the count on the lauditor dashboard shows as 2 or 3. However, the count should display as "1".

Client chat Video link - https://drive.google.com/file/d/1G1OwMBIQMO27jXZxDEgo39Ol4KqMVdmn/view?usp=drive_link

Team chat video link - https://drive.google.com/file/d/1x2a9oD3CteueYnyyheUJIMRZddz4rHZi/view?usp=drive_link

Files

bandicam 2025-08-21 15-13-36-475.mp4 (1.96 MB) bandicam 2025-08-21 15-13-36-475.mp4 Vengadeshwaran R, 08/21/2025 09:45 AM
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 #1

Updated by Vengadeshwaran R over 1 year ago

  • Subject changed from Dashboard - Client & Team Message card - Dynamic count is appear in dashboard to Dashboard - Client & Team Message card - Dynamic count is appear in dashboard [Applicable for all users].
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 #2

Updated by Vengadeshwaran R over 1 year ago

  • Subject changed from Dashboard - Client & Team Message card - Dynamic count is appear in dashboard [Applicable for all users]. to Dashboard - All User types - Client & Team Message card - Dynamic count is appear in dashboard.
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 #3

Updated by akhila bs over 1 year ago

  • Subject changed from Dashboard - All User types - Client & Team Message card - Dynamic count is appear in dashboard. to Dashboard - All User types - Client & Team Message card - Incorrect count is appear on the dashboard.(Not everytime this happens))
  • Description updated (diff)
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 #4

Updated by Vengadeshwaran R about 1 year ago

  • Description updated (diff)
  • Assignee set to Soundarya Vembaiyan
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 #5

Updated by Vengadeshwaran R 6 months ago

  • Assignee changed from Soundarya Vembaiyan to Sathish Kumar
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 #6

Updated by Neela Chinnappa 2 months ago

  • Assignee changed from Sathish Kumar to muskan mathur
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 #7

Updated by muskan mathur 4 days ago

  • Assignee changed from muskan mathur to Chandan Bharadwaj
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 #8

Updated by Chandan Bharadwaj 4 days ago

  • Status changed from New to Fixed - Pushed to Staging
  • Assignee changed from Chandan Bharadwaj to akhila bs

We have fixed the count issue. Please test it out on staging and let me know if it is resolved.

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 #9

Updated by Vengadeshwaran R 3 days ago

Issue is not fixed.Please refer the screen recording.

Link - https://drive.google.com/file/d/1EYPvRDbelDwr9A8hd5A2Q_DIY-cVxU2c/view?usp=drive_link

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 #10

Updated by Chandan Bharadwaj 3 days ago

  • Assignee changed from Chandan Bharadwaj to muskan mathur
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